Returns & Exchanges

At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Log into your account or visit our returns portal with your order number and email address to start the process.

2

Pack Your Items

Carefully pack the unused beauty products in their original packaging to ensure they are protected during transit.

3

Ship the Package

Affix the prepaid shipping label provided in the portal and drop your package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing